Towards User Centric Public Services

excerpt from: Localising the User-Centricity Principles (IT)

[...] * i governi locali in ogni stato membro dell'UE hanno competenze e responsabilità in molti campi politici diversi e tendono a comunicare tutto sui loro siti web, spesso utilizzando una logica organizzativa a silos;

local authorities should devote time and resources dismantling monolithic applications, creating ad hoc inter-operability plans and preferring scalable solutions, enhancing sharing and communicating data among databases.

Alice Iordache, 22/04/2021 16:19

This aspect should not be taken in account for performance index as it is correct that PA communicate on what they are competent on by law

Paola Russillo, 23/04/2021 19:36