Towards User Centric Public Services

excerpt from: Localising the User-Centricity Principles (IT)

[...] * Che i principi del design universale siano stati applicati alla creazione dei servizi e che i siti web siano semplici da leggere e di facile comprensione;

Before this we also need to ensure that the digital inclusion principle is respected and (for example) there is a sufficient broadband access provided to all citizens, in order to have access to digital services

Alice Iordache, 22/04/2021 16:16

Accessibility is not limited to reading

Paola Russillo, 23/04/2021 19:33