Couple of concluding comments from Espoo: - All the terms and concepts need to be clearly defined and written open. Comparability requires that we measure same things and understand them the same way. - Less is more, especially at the beginning. It's better to have few clear indicators that we can get good data from. Few "basic" indicators can also lower the step for other cities to join. - Indicators that are based on EU standards such as WCAG or Single Digital Gateway are good

- To get the data for some of the indicators that are presented here require manual labor and aren't simple to provide when systems are siloed (as they in cities often are)

for now too complicated, but it could be reasoned that better (online) services for social support could lead to earlier signalling and intervention, thus leading to less damage to society (SROI). this could be the case for public health and prevention strategies, debt support, mental health strategies, children's and YP strategies, employement and social welfare sytems in place.

for now too complicated, but it could be reasoned that better (online) services for social support could lead to earlier signalling and intervention, thus leading to less damage to society (SROI). this could be the case for public health and prevention strategies, debt support, mental health strategies, children's and YP strategies, employement and social welfare sytems in place.