Towards User Centric Public Services

excerpt from: List of indicators for UserCentriCities dashboard

[...] * Does the local authority publish adoption data in real time?

Is sufficient to publish the adoption rate on a regular basis (monthly for example). real-time publishment might be an effort that doesn't necessarily payback

Paolo Sabatini, 30/09/2021 11:37

What this means? Adoption rate in comparison to what? Share of potential users? What does the real time publishing indicate?

Veera Vihula, 01/10/2021 07:32