Towards User Centric Public Services

excerpt from: List of indicators for UserCentriCities dashboard

[...] * (alternative indicator) The share of citizens that have engaged in service co-design practices in the past year

I would add info on the demographics of these citizens (representation). What region of the city, age, education, profession, .... etc

Jochem Cooiman, 30/09/2021 10:57

Is the focus here especially with digital participation? The previous is about service co-design and this is about policies. Should/could be both about services and policies if the difference is about participation online/offline?

Veera Vihula, 30/09/2021 14:23