Towards User Centric Public Services

excerpt from: List of indicators for UserCentriCities dashboard

[...] * Number of standardised services modules in use, provided by higher institutional bodies (e.g. national payment service or ID)

Again the number depends on the specific national implementation. we could change it in yes/no for each of the module that are key for services digitalization

Paola Russillo, 29/09/2021 09:27

ID management (e-ID) in my opinion is one of the keys for offering trustworthy and safe public services

Jochem Cooiman, 30/09/2021 10:54

I'd also add: number (or percentage) of public services integrated with standardised services modules provided by higher institutional bodies

Stefano Gatti, 01/10/2021 14:40