Towards User Centric Public Services

[...] * The number of APIs provided by the local authority to other administrations and to private companies
Paola Russillo
indicator based on number is still problematic as it depends on the size of the local PA and the complexity of the offered services.
Paola Russillo, 29/09/2021 09:23
Jochem Cooiman
Difficult to reason why this should be on the dashboard, why it should not be. Being able to work together with your stake- and shareholders requires good data management (incl API's). If the API is needed to offer the public services, then this is a good indicator for the dashboard. Somoething like that, I think.
Jochem Cooiman, 30/09/2021 10:50
Veera Vihula
This is a good indicator to measure the capability to work with the ecosystem.
Veera Vihula, 30/09/2021 14:08
Veera Vihula
Paola's point is relevant though. Background information about the size and service portfolio of different PA's need to be given if there is number based indicators.
Veera Vihula, 30/09/2021 14:13