Towards User Centric Public Services

[...] * Total number of employees of the local authority

This one shouldn't be an indicator as it is not related to the quality of provided services

Paola Russillo, 29/09/2021 09:20

I do not see how this is an indicator, an un-/enabler

Jochem Cooiman, 30/09/2021 10:33

Agreed, this should be background information (such as the number of citizens) about the cities provided on the platform/dashboard.

Veera Vihula, 30/09/2021 13:48

This is totally dependent on the structure of the local government, how many sub-institutions etc.

Maarja Kõue, 30/09/2021 17:05

look into the issue: how to make this objective. For instance: in some countries teachers are counted as employees, in other countries they are not.

Bjorn Dirkse, 01/10/2021 14:56