Towards User Centric Public Services

excerpt from: Localising the User-Centricity Principles

[...] * local authorities feel a need to share information about tools, practices, methods, and applications to involve citizens and other users in the creation of digital public services.

Make use of local networks. In the Netherlands we have Gebruiker Centraal. A network organisation of different public service providers and designers working in different fields.

Zoé Martial, 22/04/2021 10:52