Towards User Centric Public Services

[...] * before starting to collect new ideas, service co-creating or (co-)design processes (local) governments should analyse the input from data that is already gathered from users (e.g. from CRM sources)
Martine Delannoy
How can external data sources also be included?
Martine Delannoy, 13/04/2021 19:01
Veera Vihula
Isn't this already said in 5.2 additional recommendation?
Veera Vihula, 21/04/2021 08:37