Towards User Centric Public Services

[...] Local authorities recognise that it is important to involve all users in the creation of public services and they point out that, even though it is time consuming, including their insights already in the early stage of the development of digital services is worthwhile.
Zoé Martial
Very good! The earlier, the better. That way citizens can actually influence the outcome, more than just commenting on button size and colour.
Zoé Martial, 22/04/2021 10:50