Towards User Centric Public Services

[...] * it takes time, effort, and budget to replace legacy systems that are in place with front- and back-office applications that are compatible enough to make this possible for every relevant public service.
Veera Vihula
It's important to look at the big picture of the enterprise architecture and information architecture when new operational models and systems are planned/designed.
Veera Vihula, 21/04/2021 08:25