Towards User Centric Public Services

[...] * That the status of service delivery can be checked online where relevant
Zoé Martial
Yes! This is excellent. We can track any package from around the world, why can we not follow the progress of a service delivery?
Zoé Martial, 22/04/2021 10:55
Maureen Wijsman
"Relevant" AND needed/ wanted (from users point of view).
Maureen Wijsman, 26/04/2021 16:52