Towards User Centric Public Services

[...] * in certain cases where the legal basis and legal frameworks for digital services are issued at the national level and the execution at the local level, there is a risk of an increased administrative burden if there is insufficient collaboration between the two levels of government.
Manon Eurocities
Comments from WG Digital Citizenship: Information should be shared between the different levels: local, regional, national.
Manon Eurocities, 21/04/2021 16:25