Towards User Centric Public Services

[...] * local governments in every EU member state have competencies and responsibilities in many different policy fields and tend to communicate everything on their websites, often using a siloed organisational logic;
Martine Delannoy
There should be one easy way to contact government. I should not need to know whom is responsible for what.
Martine Delannoy, 13/04/2021 18:52
Bjorn Dirkse
again: open standards and architecture can help to streamline this. but as ZoƩ already mentioned: keep offline information as a channel and dont stop to develop this channel.
Bjorn Dirkse, 23/04/2021 13:54